Patient Experience
I'd been feeling run down for months, and three other doctors just shrugged. Dr. Charita Pradhan was different. She actually listened to my whole, messy history, asked questions no one else had, and ordered a specific test. Turns out it was a tricky thyroid issue masquerading as something else. She explained it in a way that finally made sense. I'm on the right treatment now, and it feels like I'm getting my life back.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Pradhan made it so simple. The whole thing at Apollo was over in an hour. She talked me through each step, the local anesthetic worked perfectly, and I was back home with minimal fuss. Sometimes it's the straightforward things that show you how good a doctor is.
The parking at Apollo was a nightmare that day, and I was flustered by the time I got to the clinic. But the front desk staff were really calm and got me sorted quickly. The whole place just felt efficient and clean, which helped me relax. When I saw Dr. Pradhan, she was just as focused and direct as her team. It felt like everything was working together.
What stuck with me most was how Dr. Pradhan talked to my elderly mother. She didn't rush. She sat down, made eye contact, and explained her new medication without any confusing jargon. She even drew a little diagram on a notepad. My mom usually forgets everything the doctor says, but she remembered that conversation. That kind of patience is rare.