Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Dipalee actually listened. She asked questions about things no one else had, ordered some specific tests, and figured out it was a tricky thyroid problem affecting my digestion. It wasn't straightforward, but she pieced it together. I'm on the right treatment now and finally feeling like myself.
Had to get a small cyst removed. Honestly, I was nervous about any procedure, even a minor one. Dr. Borade explained everything in simple terms, drew a little diagram on her notepad, and the whole thing was over before I knew it. The stitches were neat, healing was a breeze, and the follow-up was quick. It was just... smooth. No drama, which is exactly what you want.
The Apollo waiting area was packed, I won't lie, and I was grumpy about it. But the front desk lady was really patient, and the nurse who took my vitals had this calm way about her that settled me down. Even the cleaner in the hallway gave me a smile. By the time I saw Dr. Dipalee, I felt like the whole place was working together. It made a long visit less stressful.
What stuck with me was how Dr. Borade talks to you. She doesn't rush. When I was worried about my son's fever, she sat down, looked at him directly, and explained things in a way he could understand too. She has a quiet, reassuring way about her that makes you feel like you're the only patient she has that day. You don't feel like just another file on a desk.