Patient Experience
I'd been to three doctors for this nagging fatigue and stomach issue, everyone said it was just stress. Dr. Jayalakshmi was different. She actually sat and listened, asked about things no one else did, and ordered a specific test the others hadn't. Turns out it was a tricky thyroid thing affecting my gut. She explained it in a way that finally made sense. I'm on the right track now, and it's such a relief to have an answer.
Had to get a minor cyst removed. Honestly, I was nervous at first, but Dr. Jayalakshmi made it feel like no big deal. The whole thing at Apollo was over in an hour. She talked me through each step, the local anesthetic worked perfectly, and I was back home by lunch. The follow-up was quick, too. Sometimes simple things are done well, and that matters.
The parking at Apollo was a nightmare that day, completely full, so I was flustered when I arrived. But from the front desk to the nurse who took my vitals, everyone was really calm and helpful. It settled me down. By the time I saw Dr. Jayalakshmi, I felt like they had things under control. A good team makes a real difference.
What stuck with me most was how Dr. Jayalakshmi talks to you. She doesn't just look at the chart; she looks at you. When I was worried about a new medication, she didn't brush it off. She took the time to explain why she chose it and what to watch for. It felt like a conversation, not a lecture. That kind of respect is rare.