Patient Experience
My dad was admitted under Dr. Lajita's care last month. Honestly, we were all scared and had a million questions. She was the only one who took the time to actually sit with us in the waiting area, explain things in simple terms without rushing, and really listened to our concerns. It made a stressful situation feel manageable.
I was so nervous going in for my first proper check-up in years. My hands were literally clammy in the waiting room. But Dr. Lajita was just so calm and normal about everything. She didn't make me feel silly for being anxious, just talked me through each step. Left feeling like a weight was off my shoulders.
Saw Dr. Lajita for a persistent cough. Quick, efficient, got to the point. Prescription worked. What more do you want? Parking at Apollo is still a nightmare, though.
I'd been feeling run down for weeks but kept putting off seeing anyone. Finally booked with Dr. Balakrishnan. The clinic was running a bit late, which almost made me leave. But once I was in, she didn't just glance at my chart. She asked about my work stress, my sleep, things I hadn't even connected. Ordered a couple of specific tests others had missed. Turned out it was a simple vitamin deficiency, but she found it because she actually dug for the story, not just the symptoms. Started the supplements she suggested and I'm finally feeling like myself again.