Patient Experience
I'd been feeling run-down for months, and my local doctor just kept saying it was stress. Dr. Jamadar was the first one who actually listened. He ordered a few specific tests I'd never had before, and it turned out to be a thyroid issue that was messing with everything. It wasn't obvious, but he pieced it together. I'm finally on the right medication and feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole thing. But Dr. Jamadar explained every step in the clinic room itself, and the actual procedure was over in what felt like ten minutes. Hardly any pain, and the follow-up was just a quick check-in call from his nurse. It was one of those things you dread that ends up being no big deal.
The Apollo waiting area was packed, I won't lie. But the front desk staff were really calm and kept things moving. One nurse, I think her name was Priya, saw I was looking lost trying to find the lab and walked me there herself. The place is huge, but the people make it feel less intimidating. Even the guy who cleaned the floor gave me a smile.
What I remember most is how Dr. Jamadar talked to my elderly mother. She gets confused easily. He didn't rush her, he pulled up a chair, and used simple words and drawings on a notepad to explain her arthritis treatment. He spoke to her, not just to me. You don't see that kind of patience every day.