Patient Experience
I've been under Dr. Premal's care for my cirrhosis for over five years now. It's not about one big moment; it's about how he's been there through every scan, every blood test result, every adjustment in medication. He remembers the details without checking the file, asks about my family. When my condition worsened and we finally listed for a transplant at Nanavati, there was no panic. We had a plan we'd built together. That consistency, knowing exactly who you're dealing with, it's what gets you through something this big.
My brother needed a liver transplant. We met Dr. Premal. He explained the procedure, the risks, the recovery timeline. No sugar-coating, no unnecessary details. He answered our questions directly. The team at Nanavati was coordinated. There were delays on surgery day—some mix-up with a prior case—but his team kept us informed. The surgery went as he said it would. My brother is home now, recovering on schedule. Dr. Premal did what he said he would do.
We were so scared when they told us our father needed a transplant. Everything felt loud and rushed until we met Dr. Premal. He has a very calm way about him. He listened more than he talked at first. He drew little diagrams on paper, his handwriting is actually quite neat. The hospital is big and sometimes parking is a hassle, but his clinic felt like a quiet space. After the surgery, he'd visit my father and just... sit for a moment. Not just check the chart. It felt like care, not just treatment. We are so grateful for his kindness.
Honestly, I was a mess before meeting Dr. Premal. My liver was failing, and I'd gotten three different opinions. He looked at my reports, leaned back, and said, 'Okay, we can fix this.' Just like that. His confidence wasn't arrogant; it was based on fact. The whole process at Nanavati was smooth—even when I was nervous and asked the same question twice, the nurses were patient. Post-surgery, when I took my first walk down the hall, he gave me a thumbs up. I'm six months out now, back to work, and I feel fantastic. What a difference!