Patient Experience
I'd been to a couple of doctors for this nagging fatigue and weird joint pain. Everyone said it was stress. Dr. Richa Bansal actually listened, asked questions I hadn't been asked before, and ordered some specific tests. Turns out it was something pretty rare, not stress at all. She explained it in a way that finally made sense. I'm on a treatment plan now and starting to feel like myself again.
Had to get a colonoscopy, which honestly freaked me out. The prep was the worst part, as everyone says. But the day of, at Apollo, it was straightforward. Dr. Bansal was quick and efficient, the whole team kept me informed, and before I knew it, I was in recovery having tea. Got the all-clear a few days later. It was a relief to have it done and over with so smoothly.
The parking at Apollo was a nightmare that day, completely full. I was flustered by the time I got to the clinic. But the front desk lady was so calm and found my file instantly, and the nurse who took my vitals had this really gentle way about her. Even the waiting area was quiet, which helped me settle down. By the time I saw Dr. Bansal, I was much more composed.
Look, I'm a nervous patient. I ask too many questions. Dr. Bansal never made me feel rushed or silly. She sat down, looked at me, not her computer, and just talked. When she explained what was going on with my blood pressure, she drew a little diagram on a notepad. It's that personal touch—you remember it. She just has a way of putting you at ease.