Patient Experience
I'd been to three other doctors for this nagging fatigue and pain. Everyone said it was stress. Dr. Patil was the first one who actually sat and listened, really listened, to everything I was saying. He ordered a specific set of tests no one else had thought of. Turns out it was a rare autoimmune thing. He explained it to me in plain English, drew diagrams on his notepad. I'm on treatment now and finally feeling like myself. He didn't just give up.
Had to get a colonoscopy. Not exactly fun to think about, right? I was pretty nervous going in. But Dr. Patil and his team at Apollo made it as easy as it could be. The whole thing was over before I knew it. Recovery was straightforward, just like he said it would be. No drama, no surprises. Sometimes you just want things to be simple, and they were.
Look, the parking at Apollo is always a nightmare, I won't lie. But once I got inside for my appointment with Dr. Patil, it was a different story. The lady at the front desk saw I was flustered and helped me sort my papers. The nurse who took my vitals was really kind and cracked a joke about the weather. The place just felt calm and clean. It made waiting a bit for the doctor much less stressful.
What I remember most is how Dr. Patil talked to my elderly mother. She was scared and confused. He didn't just talk to me; he got down to her eye level, spoke slowly, and held her hand while explaining her medication. He had this quiet, patient way about him that put her at ease immediately. You can't teach that. It meant the world to us.