Patient Experience
My 8-year-old son, Arjun, had been complaining about stomach pains for weeks. We'd seen a couple of doctors and were just getting more worried. The waiting area at Lilavati was busy, and we had to sit for a while, which made Arjun fidgety. But when Dr. Gangwani came in, he just had this calm way about him. He didn't talk over Arjun's head to me; he got down to his level and asked him to point to where it hurt. He explained everything to both of us in simple termswhat the tests were for, what he was looking for. He found it was a simple dietary issue, not the scary things I'd imagined. He gave Arjun a high-five on the way out. We left feeling like we finally had a plan, and more importantly, my son wasn't scared of doctors anymore.
Severe abdominal pain. Went to Lilavati ER. Dr. Gangwani was on duty. He assessed quickly, ordered a CT scan. Diagnosed appendicitis. Surgery was scheduled immediately. Procedure was smooth. Explained post-op care clearly. No unnecessary tests, no drama. Follow-up was efficient. Pain resolved. Back to work in two weeks. Good experience.
I was quite nervous about my procedure. I'm not one for hospitals, to be honest. Dr. Gangwani... he has a very gentle manner. He listened to all my little worries without making me feel silly. He took the time to draw a small diagram on his notepad to show me exactly what he would be doing. It wasn't rushed. Yes, the parking lot was very full that day, but once I was in his room, I felt at ease. Everything went just as he said it would. The nurses were kind, and he checked on me himself afterwards. It was a difficult time, but his care made it much easier to bear.
Wow, what a difference! I'd been dragging myself around for months with fatigue and just feeling 'off.' My local GP was stumped. A friend recommended Dr. Gangwani at Lilavati. From the first appointment, he was like a detective on a case! He asked questions I hadn't even thought of. Got some blood work done, and bamhe pinpointed it: a thyroid issue I didn't know I had. Started me on medication, and within a few weeks, my energy was back! I finally feel like myself again. Seriously, if you're feeling stuck with a health puzzle, go see him. He's brilliant!