Patient Experience
My case was a bit of a puzzle for a while. I kept getting dismissed elsewhere with vague answers, but Dr. Gayatri actually sat down with my history and listened. She ordered a specific scan other doctors hadn't thought of, and it finally gave us a clear picture. It wasn't the easiest news, but having a real diagnosis after so long meant we could finally make a plan. She walked me through every option without rushing.
I was pretty nervous about my laparoscopy, even though everyone said it was routine. Dr. Gayatri had a very direct way of explaining exactly what would happen, step by step, which actually calmed me down. The day of, everything just... worked. I was in and out of Nanavati, and recovery was exactly as she said it would be. No surprises, which is exactly what I wanted.
Honestly, the parking at Nanavati was a nightmare that morning, and I arrived flustered for my antenatal check-up. But the nurse at Dr. Gayatri's clinic saw I was stressed and just had a very calm way about her. The whole clinic felt quiet and orderly, not chaotic. Even the way the receptionist handled my paperwork made a difference. It turned a rough start into a perfectly fine appointment.
What I remember most is how she talked to me after my surgery, when I was still groggy. She didn't just speak to my husband. She held my hand, got right at my eye level, and said my name until I focused. Her voice was so steady. It's a small thing, but in that moment, it felt like the most important thing—that she was seeing *me*, not just a patient in a bed.