Patient Experience
Had my gallbladder out with Dr. Soni last month. The first couple days were rough, I won't lie, but his team had a clear plan for the pain that actually worked. He checked on me every morning, adjusted things based on how I was feeling, and didn't just rush me out. The follow-up call a week later was a nice touchmade sure I was managing at home okay.
I've been seeing Dr. Soni for my diabetes and hypertension for over eight years now. What I appreciate is that he remembers me, remembers my history, and we just pick up where we left off. He's not one for dramatic changes; it's steady, sensible adjustments. You build a kind of quiet trust with a doctor over that long. He's at Lilavati, so sometimes the wait is a bit long, but I don't mind because I know I'll get his full attention when it's my turn.
Needed a doctor for a nasty stomach bug. Friend recommended Dr. Soni. Got an appointment, he listened, gave me a prescription, told me what to eat. Felt better in two days. Straightforward, no fuss. Would go again.
I was really nervousfound a lump and my mind went to the worst places. The clinic was busy, but Dr. Soni was calm. He didn't dismiss my fear. He examined me, asked a lot of questions about my family history I hadn't even thought were relevant, and explained each possible next step in plain language. He scheduled the tests himself to speed things up. Turned out to be a benign cyst, thank goodness. The relief was huge, but what stuck with me was how he handled the scare. He took the time when I needed it most.