Patient Experience
I've been seeing Dr. Hemalata for my diabetes and high blood pressure for over eight years now. She remembers my history, asks about my family, and never makes me feel rushed. When my meds needed adjusting last year, she explained the 'why' behind every change. That kind of consistency is hard to find. I trust her completely with my health.
Had a major abdominal surgery and Dr. Hemalata managed my post-op care. The first few days were rough, but she was really clear about the pain management plan and what was normal vs. when to call. She checked on me every morning, even on weekends, and adjusted things based on how I was actually feeling, not just the chart. Made a tough recovery feel manageable.
Went to Dr. Hemalata for a nasty chest infection. Parking at Nanavati was a nightmare, but once I got in, she was great. No fluff, just listened to my lungs, asked the right questions, and gave me a prescription that actually worked. Felt better in a couple days. Straight shooter, which I appreciate.
I was visiting Mumbai and woke up with a fever and terrible body aches. I was really anxious being sick away from home. At Nanavati, Dr. Hemalata just had a calm way about her. She sat down, asked not just about symptoms but how I was coping, and ruled out a bunch of scary stuff with simple logic before even ordering tests. Turned out to be a bad viral thing. She called me herself with the lab results the next day to put my mind at ease. It was that personal touch that stuck with me.