Patient Experience
My 8-year-old son had a high fever that just wouldn't break, and I was terrified. The ER was packed, and we waited a bit, but once Dr. Bhandari saw us, everything changed. He got down on my son's level, spoke to him so gently, and explained everything to me in simple terms. He didn't just treat the fever; he checked for everything, even asking about school and friends. He remembered our names at the follow-up. It felt like he cared for my child as a whole person, not just a patient. That meant the world to a scared parent.
Had a persistent abdominal issue. Went to Lilavati. Saw Dr. Hemant Bhandari. He listened, asked direct questions, ordered the right tests. Explained the diagnosis clearlyno unnecessary jargon. Prescribed treatment. It worked. Parking at the hospital is always a hassle, but the consultation was efficient and effective. Problem solved.
I was quite nervous about my check-up, as I've always been anxious around hospitals. Dr. Bhandari has a very calm manner. He didn't rush me, and he listened to all my little worries. His explanations were soft and clear, which put me at ease. The hospital itself is large and can feel impersonal, but in his room, it felt quiet and focused. I left feeling heard and properly looked after.
Wow, what a difference! I'd been feeling run-down for months, seeing other doctors with no real answers. Dr. Bhandari actually figured it out! He connected dots others missed. I walked out of there with a plan and, for the first time in ages, real hope. Sure, the billing process was confusing, but who cares? I finally got my energy back. This guy knows his stuff!