Patient Experience
I'd been to a couple of doctors about this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Kokane was different. He actually sat there with my file for a good ten minutes, asking about things that seemed unrelated, like my skin and a recent trip. He ordered a specific test the others hadn't. Turned out it was a tricky parasitic infection. I was nervous it was something really bad, but his approach of just digging deeper made all the difference.
Had to get a small cyst removed from my back. Honestly, I was more worried about the scar and the pain than the procedure itself. Dr. Kokane explained everything in simple terms, didn't rush me, and the whole thing was over in what felt like twenty minutes. The stitches were so neat you can barely see anything now. It was just a straightforward, smooth experience from start to finish.
The hospital itself is modern and clean, which helps when you're feeling anxious. But what really stood out was the front desk team and the nurses. I got a bit turned around finding the lab, and a staff member walked me there herself. They were busy, sure, but still managed to be kind. It felt like a place where people actually care, not just a factory.
Look, I'm not great with doctors. I get quiet and just nod. Dr. Kokane has this calm way about him that puts you at ease. He doesn't talk down to you. When I was confused about my medication schedule, he drew a little chart on a piece of paper instead of just repeating himself. It's that extra bit of effort that shows he's really listening to you as a person, not just a case.