Patient Experience
I was so scared about my ear surgery. Dr. Hiren actually sat down and drew me a picture of what he was going to do. He talked really calmly the whole time, even when I asked the same question twice. My hands were shaking in the waiting room, but by the time I went in, I felt okay. It went fine, and my hearing is so much better now.
My 78-year-old father was admitted with a severe sinus infection that was getting complicated. Dr. Hiren was the one who called me personally after each scan to explain what it showed, in words I could actually understand. He never made us feel rushed, even when we had a list of questions. He treated my dad with such kindness, and kept us in the loop about every single decision. We felt like family was looking after him.
Had a persistent throat issue for months. Saw Dr. Hiren at Nanavati. He figured it out fast, explained the treatment plan clearly. No nonsense, got the job done. I'm feeling better. Would recommend.
Okay, so this is a bit of a story. I'd had this weird pressure in my head for almost a year, seen a couple of doctors who just said it was allergies. Went to Nanavati and got Dr. Hiren. The wait was a little long, I won't lie, but when he came in, he spent a solid 20 minutes just asking me questions—really specific ones I'd never been asked before. He had this hunch, ordered a particular scan the others hadn't. Turns out, it was a very specific sinus problem. The procedure itself was quick, and he called me the next evening to check how I was feeling. The pressure is completely gone. It was like he actually listened to the whole story, not just the symptoms.