Patient Experience
My case was a real puzzle for a while. Other doctors were scratching their heads, but Dr. Hunaid pieced it together. He sat with me for nearly an hour, drawing diagrams on a notepad to explain how a rare vascular issue was affecting my liver. It was scary, but his clarity cut through the fear. He had a plan when no one else did.
I needed a liver biopsy and was pretty nervous at first. Dr. Hunaid made it feel like just another Tuesday. He talked me through each step as it happened, even joked about the weather. The whole thing was over so fast and smoothly, I was back home having lunch, wondering what I'd been so worried about.
The hospital itself is impressive, sure, but it was the people who made the difference. The nurses on Dr. Hunaid's team remembered my name and my wife's coffee preference. Even when the parking lot was full and I was running late for a check-up, the front desk lady calmed me down and got me sorted without any fuss.
What stays with me is how Dr. Hunaid talks to you. He never rushes. Before my transplant, he’d pull up a chair, look me right in the eye, and ask how I was *really* doing—not just my liver, but me. In a place where you feel like a set of charts, he made me feel like a person.