Patient Experience
Had a cyst removed from my back by Dr. Kalpana last month. The first few days were rough, I won't lie, but her team had a clear plan for the pain meds that actually worked. She called herself to check how I was managing the first weekend. The follow-up was quick, she made sure the scar was healing flat. It's a relief to have it done and over with.
As a consultant with zero time, my acne flare-up was a professional problem. Dr. Kalpana got it. No fluff, straight to a treatment that showed results in two weeks. Prescription was clear, follow-up was a 10-min video call. Fixed.
Look, I had this weird rash for months. Went to Dr. Kalpana at Nanavati. She took one look, said what it was, gave me a cream. Rash was gone in a week. Simple. Good doctor.
I've been scared of doctors since I was a kid, so walking into Nanavati for my psoriasis was a big deal. I was fidgeting in the chair. Dr. Kalpana didn't rush. She asked about my job, my stress, not just my skin. She drew little diagrams on a pad to explain why the old steroid cream wasn't cutting it anymore and laid out two options, one simple, one more involved. I chose the simple one first. It's been three months, and for the first time in years, I'm not constantly checking my sleeves. She remembered my name at the last visit, which seems small, but it meant something.