Patient Experience
I'd been to three other doctors for this weird fatigue and joint pain. Everyone said it was stress. Dr. Kashvi Mehta was the first one who actually sat and listened to my whole history, even the stuff I thought was irrelevant. She ordered a specific blood test the others hadn't. Turns out it was something quite rare. She explained it to me in plain English, didn't rush, and laid out a clear plan. She actually figured it out.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Mehta made it seem like the most normal thing. The whole thing was over in what felt like twenty minutes. No drama, no fuss. She checked in the next day herself, which I really didn't expect. It healed perfectly, just like she said it would.
Look, the parking at Lilavati is always a nightmare, I won't lie. But once I got inside, the whole process was easy. The front desk people found my file quickly, and the nurse who took my vitals was really kindshe could see I was anxious and just chatted about the weather to distract me. The place is calm, which helps a lot when you're waiting.
What stuck with me was how Dr. Mehta talks to you. She doesn't stand over you; she pulls up a chair. When I got confused about the medication schedule, she didn't just repeat itshe drew a little chart on a notepad. It felt like she was thinking *with* me, not just giving orders. That kind of respect is rare.