Patient Experience
My case was complicated—the tumor was in a tricky spot and other doctors were hesitant. Dr. Kaustav didn't sugarcoat it, but he laid out a clear, step-by-step plan for radiation that actually made sense. He took the time to draw diagrams for my family. It wasn't easy, but following his roadmap got me through. I'm back to work now, which I didn't think would be possible six months ago.
I needed a standard round of radiation after surgery. Honestly, I was nervous at first—you hear all sorts of things. But Dr. Kaustav's team had it down to a science. The appointments were on time, the process was explained simply each day, and the whole thing was surprisingly straightforward. It felt very controlled, which is exactly what you want.
Parking at Nanavati is always a bit of a hunt, I won't lie. But once you're inside, the radiation oncology department feels calm. The front desk staff remembered my name after the first visit, and the technicians were really kind, always asking if I was comfortable before starting. It's a stressful time, but those small things made a real difference.
What stuck with me was how Dr. Kaustav talks to you. He doesn't rush. During consultations, he'd sit back, listen to all my random worries, and answer without using confusing medical jargon. He has this quiet way of making you feel like you're the only patient he has that day, even though you know he's incredibly busy.