Patient Experience
I'd been to a couple of doctors about this nagging fatigue and pain, and everyone had a different theory. Honestly, I was starting to think it was all in my head. Dr. Labdhi Shah actually sat down and listened, like, really listened, to my whole history. She ordered a few specific tests the others hadn't, and it turned out to be something pretty rare. She explained it to me in a way that finally made sense. I'm on a treatment plan now and feel like I have a real path forward.
Had to get a minor cyst removed. I was nervous at first, but Dr. Shah made it feel like no big deal. The whole thing was over in what felt like twenty minutes. She talked me through each step, and the recovery was exactly as she said it would bea bit sore for a day, then fine. It was one of those things you build up in your mind, and then it's just... done. Simple and smooth.
The parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's a different story. The front desk people were really patient with my paperwork, and the nurse who took my vitals had a great way of putting me at ease. The whole place just feels calm and clean, which matters when you're not feeling your best. It made the visit less stressful.
What I remember most is how Dr. Shah talked to my elderly mother. She didn't just talk at her; she got down to her eye level, spoke clearly without being patronizing, and checked in to make sure she understood everything. My mom can be shy with doctors, but she left feeling heard and respected. That kind of patience and kindness is everything.