Patient Experience
My 16-year-old son was in a really dark place for months. We tried a few things, nothing stuck. Dr. Madhuri at Nanavati was the first person he actually opened up to. She didn't just talk to him; she talked WITH him, and with us. She explained things in a way that wasn't scary, like why the medication she suggested might help, and what the therapy sessions were aiming for. It's been six months, and we have our boy back. He's not 'fixed'—she was honest that it's ongoing work—but he's smiling again, and that's everything.
Getting my sister the right help felt impossible until we met Dr. Madhuri. What stood out for me was how she included our family. After each session, she'd take a few minutes just with me and my mom to explain, in plain language, what was happening and how we could support her at home. She never made us feel like we were in the way. She gave us her direct contact for emergencies, which we only used once, but knowing it was there took so much weight off. She treated my sister with real dignity, and us like partners in her care.
Needed a psychiatrist, got referred to Dr. Madhuri. Straight talk, no fluff. Listened to what I said, asked good questions. The meds she prescribed worked better than my last ones with fewer side effects. Appointments are on time, which I appreciate. Would recommend.
I was really nervous about seeing a psychiatrist. The whole Nanavati lobby is fancy and I felt out of place. Dr. Madhuri's office was quieter. She let me sit for a minute without pushing. I started talking about my anxiety, and somehow ended up telling her about my dad's passing years ago—I didn't even see the connection. She did. She pieced together how my grief had sort of twisted into this constant fear. We're working on it now, not just with pills but actual strategies for when I feel a panic attack coming on at work. It's hard, but for the first time, it feels like there's a path forward.