Patient Experience
I'd been to three other doctors about my constant fatigue and stomach issues. Everyone said it was stress. Dr. Thakker was the first one who actually sat and listened, really listened, to everything I was saying. She ordered a specific test the others hadn't, and it turned out to be a tricky thyroid problem that was mimicking other things. She explained it all with a diagram on her notepadno jargon. Finally felt like someone had found the right puzzle piece.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Thakker made it so straightforward. The whole thing felt very normal, like getting a tire changed. She told me exactly what she'd do, how long it would take, and what the scar might look like. It was over in twenty minutes. The follow-up was just a quick check-in call from her nurse. Sometimes simple is good.
The parking at Lilavati is always a bit of a hunt, I won't lie. But once I got inside, the whole process was easy. The front desk people found my file quickly, and the nurse who took my vitals was really kindshe could see I was anxious and just chatted about the weather. The clinic itself felt calm and clean, which helped a lot. It made seeing Dr. Thakker feel less like a big medical event.
What stays with me is how Dr. Thakker talks to you. I'm an older patient, and sometimes doctors rush. She doesn't. She pulls her chair up, looks you in the eye, and asks about your family or your garden before diving in. When she explained my new medication, she waited for me to repeat it back in my own words to make sure I got it. It's that kind of care that makes you feel safe.