Patient Experience
Had to get my gallbladder out. Was pretty nervous about the whole surgery thing, but Dr. Pillai walked me through it like we were planning a trip. No big medical words, just clear steps. The surgery itself was, well, surgeryI was out for it. Recovery was straightforward, just like he said it would be. No drama, no surprises. Sometimes that's exactly what you need.
I'd been to three other doctors about this constant fatigue and stomach pain. They all said it was stress. Dr. Pillai was the first one who actually looked skeptical when I told him that. He ordered a different set of tests, the ones the others hadn't thought of. Turns out it was a tricky parasite, not common here at all. He explained it in a way that finally made sense. I'm on the mend now, and honestly, I just feel heard.
The hospital itself is a bit of a maze, I won't lie. Parking was a nightmare that morning. But once I found the clinic, the lady at the front desk saw I was flustered and really helped me out. The whole place felt calm, not like some hectic government wards I've seen. Even the person who took my blood samples was gentle. It made a long day much easier to handle.
What stuck with me was how Dr. Pillai talks to you. He doesn't rush. My first appointment, I came in with a list of questions scribbled on a napkin. He sat there, waited while I fumbled through them, and answered every single one without making me feel silly. He's got a quiet way about him that just makes you feel like you're in good hands, even when the news isn't great.