Patient Experience
At my age, one doesn't wish to trouble anyone, but my persistent stomach trouble made a visit necessary. The hospital is large, and I did get a little lost, but a kind nurse pointed me to Dr. Menon's clinic. He was very patient with me, explaining everything in simple terms without making me feel rushed. He has a calm way about him that put me at ease. I left feeling heard and with a clear plan, which is a great comfort.
Had a concerning lump. Saw Dr. Mohanakrishnan Menon. He examined it, ordered a scan the same day, and reviewed the results with me promptly. Explained it was a benign cyst. Clear instructions for follow-up. Efficient and direct. Exactly what I needed.
I was quite nervous about the procedure, I must admit. But Dr. Menon was so gentle and took the time to answer all my quiet questions before we began. He checked in with me throughout, which I truly appreciated. The whole experience, while not something I'd choose to repeat, was handled with such care. Thank you.
Wow, what a weight off my shoulders! I'd been putting off getting this checked for months, just dreading it. Dr. Menon was fantastic – he actually laughed at my (admittedly bad) joke, which immediately broke the ice. He sorted everything out so quickly, and his explanation made total sense. I walked out of Lilavati feeling ten times lighter. So glad I went!