Patient Experience
I'd been to three other doctors about this constant fatigue and stomach pain. Everyone said it was stress. Dr. Mehta was the first one who actually sat and mapped out my symptoms on a notepad. She ordered a specific test the others hadn't, and it turned out to be a tricky thyroid issue combined with a mild food intolerance. She explained it all in a way that finally made sense. I'm on the right track now, and it's such a relief.
I needed a minor cyst removed, and honestly, I was pretty nervous about the whole thing. The procedure itself at Lilavati was over before I knew it. Dr. Mehta talked me through each step as she worked, which kept my mind off it. The stitches were so neat you can barely see them now. It was just a straightforward, no-drama experience, exactly what you hope for.
The place was busyI had to circle for parking. But once inside, the difference was clear. The front desk staff remembered my name when I checked in, and the nurse who took my vitals was really kind, asking about my commute. The whole wing felt calm and clean. It made waiting for my appointment with Dr. Mehta less stressful.
What stuck with me was how Dr. Mehta listens. She doesn't just nod while looking at her screen. When I told her I was worried about a medication side effect, she put her tablet down, turned her chair to face me, and we just talked it out. She has this calm, direct way of speaking that makes you feel like you're in capable hands, not just being processed.