Patient Experience
My 8-year-old son had a high fever that wouldn't break, and I was terrified. We saw Dr. Neena at Lilavati, and she was so calm with him, explaining everything in a way he could understand. She didn't just treat the fever; she took time to ask about his school and friends, which really put him at ease. The wait was long, but she gave us her full attention once we were in the room. She called us the next day to check on him, and that meant the world to me.
I've been seeing Dr. Neena Chitnis for nearly a decade now, for everything from a bad flu to managing my blood pressure. What I value most is that she remembers me, my history, and my tendency to worry. I don't feel like just another file on her desk. Her advice has been steady and sensible over the years, and I trust her judgment completely. That kind of consistency in healthcare is hard to find.
Had a nasty stomach bug. Went to see Dr. Chitnis. She was straight to the point, figured it out fast, and gave clear instructions. Got the right meds, felt better in two days. No fuss, just what I needed.
I walked into Lilavati last month feeling completely run down and anxious. The parking lot was a nightmare, which didn't help my mood. Dr. Neena Singh Chitnis had this way of listeningreally listeningwhile I rambled about my fatigue and stress. She connected dots I hadn't, asking about my sleep and work hours. Her diagnosis wasn't just a prescription; it was a practical plan to adjust my routine. I left feeling heard, not just processed.