Patient Experience
Had a persistent stomach issue for weeks. Booked an appointment with Dr. Gill online, got in same week. She was direct, asked the right questions, ordered a specific test. Got a clear diagnosis and a treatment plan that worked. Back to work without the constant discomfort. Efficient and effective.
I was so scared before my appointment. I'd never been to a general physician for something that felt this serious. Dr. Gill just had this calm way about her. She listened to all my (probably silly) worries without making me feel rushed. Explained everything in simple terms. Walked out feeling like I could actually handle it. She just made me feel safe.
Look, I hate going to the doctor. But I was feeling run down for too long. Saw Dr. Gill at Lilavati. No nonsense. She cut through the fluff, figured out it was a vitamin deficiency I didn't know about. Prescription was straightforward. Feeling better now. She's good.
My experience was a bit of a journey. The hospital parking was a nightmare, which put me in a bad mood. Then I had to wait about 20 minutes past my slot, which I was grumpy about. But once I got in with Dr. Gill, it changed. She didn't just look at my chart; she looked at me. Asked about my stress levels at work, my sleep patternsthings I didn't think were connected to my high blood pressure. She pieced it together like a detective. The follow-up email with notes was helpful. It felt like she actually cared about the whole picture, not just the numbers.