Patient Experience
Had my gallbladder out with Dr. Gautam. The first couple days were rough, I won't lie, but his team had a clear plan for the pain that actually worked. He checked on me every morning, adjusted meds when I needed it, and explained what each ache probably was. I'm three weeks out now and feeling more like myself every day. The follow-up call from his office was a nice touch.
My mother was admitted under Dr. Nilesh Gautam's care. As her daughter living abroad, I was terrified. Dr. Gautam took my call himself, twice, and explained everything in simple terms without talking down to me. He was honest about the risks but also gave us hope. He treated my mom with such kindness, and that meant the world to our whole family. We felt included, not just informed.
Dr. Gautam is good. Fixed my stomach issue that two other docs couldn't figure out. Listened, ran the right tests, gave me a treatment that worked. Parking at Lilavati is always a nightmare, but he was worth the hassle. Straight shooter.
I went to Lilavati with what I thought was just bad heartburn. Dr. Gautam didn't dismiss it. He asked about my stress levels, my diet, everything. He actually sat and listened while I talked about my job. Ordered a scope just to be sureturns out it was an ulcer. The whole process, from diagnosis to treatment, felt collaborative. He remembered small things I'd mentioned in earlier visits, which made me feel seen as a person, not just a chart. Even the way he explained the medication schedule was clear and calm.