Patient Experience
My hands were shaking in the waiting room. It was my first time seeing a specialist for this stomach issue, and I was convinced it was something terrible. Dr. Goyal walked in, sat down, and just... listened. He didn't rush me at all. He explained everything in simple words, drew a little diagram on his notepad about what he thought was going on, and said, 'This is very common, and we can fix it.' I felt the tightness in my chest just melt away. The hospital is huge and a bit overwhelming, but he made the actual appointment feel small and safe.
Had a persistent cough for weeks. Went to Lilavati. Saw Dr. Nilesh Goyal. He asked clear questions, checked thoroughly, ordered an X-ray. Diagnosis was clear, prescription was effective. Cough gone in a few days. Efficient, no-nonsense consultation. Parking is always a hassle there, but the appointment itself was straightforward.
I was quite worried about my father's sudden weakness. Dr. Goyal has such a calm way about him. He spoke so gently to my father, examined him with great care, and took the time to explain the treatment plan to both of us. He even called the next day to check in, which I wasn't expecting. It felt like we were in good hands, not just another case. The whole experience was very kind.
FINALLY! Someone who actually figured it out! I'd been to three other doctors for this fatigue and Dr. Goyal was the first to connect the dots. He actually looked at all my old reports together, asked a bunch of questions others didn't, and suggested a simple blood test. Bingo! It was a vitamin deficiency. I started the supplements he recommended and I'm already feeling like myself again. So relieved to have an answer that makes sense!