Patient Experience
For months, I was just tired. Really tired. My local doctor ran some basic tests and said it was stress. Dr. Mehta was different. He listened to my whole history, asked questions about things I hadn't even connected, like some minor joint pain I'd shrugged off. He ordered a specific set of blood tests nobody else had. Turns out it was a rare autoimmune thing. He explained it to me in plain English, drew diagrams on a notepad. He didn't just find the problem; he made sure I understood it.
I needed a minor cyst removed. Honestly, I was more nervous about the hospital experience than the procedure itself. Dr. Mehta's team had it down to a science. From the clear pre-op instructions to the nurse who cracked a joke as they wheeled me in, it felt routine in the best way. The surgery itself was quick, and Dr. Mehta checked on me after even though it was a small thing. I was in and out in a few hours, recovery was a breeze. Sometimes simple is good.
Look, Lilavati is a big place and parking was a nightmare the day of my appointment. I arrived flustered. But the lady at Dr. Mehta's reception desk was so calm. She got me sorted, and the waiting area was actually quiet and clean, which helped me settle down. The whole team, from the person who took my blood pressure to the assistant, seemed to know what they were doing and were kind about it. It made a stressful day much easier to handle.
My teenage son had to see him and was being a typical grumpy, scared kid. Dr. Mehta didn't talk down to him. He asked him questions directly, showed him the scan images, and treated him like an adult. He has this quiet, patient way of talking that just puts you at ease. You don't feel rushed. My son left the room less worried than when he went in, and that's saying something.