Patient Experience
My mother was admitted with severe abdominal pain. We were all scared. Dr. Varty came to see her late in the evening, after what must have been a long day. He sat with us in the room and explained everything in simple wordswhat he thought it was, what tests he needed, and what the next steps could be. He didn't rush us. He answered every single one of my brother's anxious questions. It made a world of difference to us, just knowing someone was clearly in charge and cared enough to talk to the family.
My husband needed surgery. I was a wreck. Dr. Varty was direct. He laid out the facts, the risks, the recovery timeline, no sugar-coating. I appreciated that honesty. He said, 'This is what we need to do, and this is how we'll do it.' The surgery went smoothly. During the follow-up, his instructions were clear and practical. No confusing medical jargon. Just straight talk, which is exactly what we needed to get through it.
My father was under Dr. Varty's care for a week. The doctor has a very calm way about him. He'd come in, speak softly, and really listen. He remembered small details about Dad's comfort. One afternoon, he noticed Dad was anxious about a scan and took a few extra minutes to reassure him. It wasn't just about the medicine; it was about seeing the person in the bed. That quiet kindness meant more to our family than I can say.
We rushed my sister to Lilavati in the middle of the night. Complete panic. Dr. Varty assessed her quickly and got things moving. After she was stable, he found us in the waiting area. His whole demeanor was so reassuring. He gave us a clear update and a plan. 'She's going to be okay,' he said, and you could tell he meant it. The relief was incredible. The parking was a nightmare and the wait was stressful, but having a doctor who communicated so well and took control turned a terrible situation around.