Patient Experience
I'd been to a couple of doctors for this nagging stomach pain and fatigue, and everyone just said it was stress. Dr. Pawan Ojha actually listened. He asked a lot of questions I hadn't been asked before and ordered some specific tests. Turns out it was a tricky gallbladder issue that wasn't showing up on the usual scans. He explained it all with a diagram on his notepadmade it so clear. At Medicover, the whole process from his diagnosis to the surgery felt coordinated, not rushed.
Had to get a small cyst removed from my back. Honestly, I was nervous about the scar and the whole thing. Dr. Ojha's team at Medicover scheduled it quickly. The day of, the nurse cracked a joke as they prepped me, which helped. The procedure itself was over before I knew it. Dr. Ojha checked in the next day himself, just a quick call to see how the healing was going. It was a simple thing, but it mattered.
The waiting area at Medicover is actually quite calm, which is rare for a Mumbai hospital. I had to bring my elderly father for a check-up. Parking was a bit of a hunt, but once inside, the front desk staff were really patient with him while filling forms. One of the assistants saw him struggling to walk and immediately brought a wheelchair over without us even asking. It's those little things that make a stressful visit easier. Dr. Ojha was running on time, which was a bonus.
What I remember most is how Dr. Ojha talks to you. I had a lot of anxiety about some test results. He didn't just read them out; he sat down, made sure I was following, and asked if I had questionsmore than once. He has this very calm, direct way of speaking. No sugar-coating, but also no scary medical jargon thrown at you. You leave his room feeling informed, not just processed.