Patient Experience
I'd been to a few doctors about this nagging fatigue and stomach pain, and everyone just said it was stress. Dr. Baliga was different. She actually listened, asked a bunch of questions that seemed unrelated, and ordered some specific tests. Turns out it was something pretty rare with my thyroid affecting my gut. She explained it all with a diagram on her notepadno fancy jargon. I'm finally on the right treatment, and it feels like a fog has lifted.
Had to get a small cyst removed. Honestly, I was nervous at first, but Dr. Baliga made it feel like no big deal. The whole thing was over in what felt like twenty minutes. She talked me through each step, the stitches were neat, and the follow-up was just a quick check-in call from her nurse. It healed perfectly. Sometimes simple things done right are what matter most.
The parking at Lilavati was a nightmare that day, completely full. I arrived flustered for my appointment. But from the front desk to the nurse who took my vitals, everyone was calm and kind. The nurse saw I was anxious and offered me some water while I waited a bit. The whole place just felt efficient and clean, which really helped settle my nerves before I even saw the doctor.
What I remember most is how Dr. Baliga sat down with me and my wife after my scan results. She didn't just talk at us; she made sure we were following along and asked if we had questions. There was no rush. She has this quiet, steady way about her that makes you feel like you're in safe hands, even when the news isn't great. That kind of calm presence is rare.