Patient Experience
Had a weird pain in my side, went to see Dr. Ballani. He figured it out, gave me meds, it's gone. Straight to the point, no drama. The wait was long, but he was worth it.
I've been seeing Dr. Ballani for my blood pressure for almost ten years now, since before he moved to Lilavati. He remembers thingslike asking if my daughter finally moved to Pune last time. That consistency matters. I trust him because he doesn't jump to change my meds with every new trend; if it's working, we stick with it. He's just solid.
My dad was admitted with a bad infection and we were all scared. Dr. Ballani was the one who actually sat us down in the family room and drew a diagram on a napkin to explain what was happening. He called my sister every evening with an update, even when there wasn't much change. He just got that we needed to hear his voice to feel okay.
I went in for what I thought was just really bad heartburn. Dr. Ballani listened, then asked a bunch of questions about things I wouldn't have connectedlike if my shoes felt tighter. He had a hunch and ran a specific blood test. Turns out it was a problem with my kidneys, not my stomach at all. The way he connected those dots probably saved me from a much bigger issue down the line. I was just there for antacids, and he found the real problem.