Patient Experience
My wife was so scared when they said she needed the transplant. Dr. Prakash sat with us in his office for nearly an hour, drawing diagrams on a notepad to explain exactly what would happen, step by step. He never rushed us. When we had questions at odd hours, he or his team called back. It wasn't an easy road, but knowing the plan and feeling heard made all the difference. We're home now, and she's getting stronger every day.
My son needed the procedure. Dr. Prakash was clear from the start: he told us the risks, the timeline, what success looked like. No sugar-coating. That directness was what we needed to make decisions. The hospital parking is always full, but that's a small thing. What mattered was the care. The team was coordinated, and Dr. Prakash's updates were brief but gave us the facts. It worked. My boy is in remission.
I was so quiet through all of this, just overwhelmed. Dr. Prakash has a very calm way about him. He'd ask me, 'Do you understand?' and wait for my nod. He remembered small things, like asking after my other daughter who was staying with relatives. It felt like he was caring for our whole family, not just treating a disease. The kindness in his team's routine actions—that's what I'll remember.
After years of treatment, we finally got to Dr. Prakash for the transplant. What a difference! He had energy, a real 'let's get this done' attitude that matched our hope. When we hit a bump post-transplant, he adjusted the plan immediately. The relief we feel now is huge. You can tell he loves this work, loves solving the puzzle. My brother is finally turning a corner, and we're so, so glad we came here.