Patient Experience
I'd been to three different doctors for this nagging abdominal pain and fatigue. Everyone said it was stress. Dr. Kodkani was the first one who actually sat and listened, really listened, to the whole timeline. He ordered a specific set of tests the others hadn't thought of. Turns out it was a tricky gallbladder issue that wasn't showing up on the standard scans. He explained it in a way that finally made sense. I'm scheduled for surgery now, but honestly, just having a real answer is a huge relief.
Had to get a small cyst removed from my back. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Kodkani walked me through each step in the clinic, and the procedure itself was quicker than I expected. A bit of local anesthesia, a few minutes of work, and it was done. The follow-up was just a simple check to remove the stitches. No drama, no fuss, just exactly what I needed.
Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it's a different story. The front desk people knew exactly where to send me. The nurse who took my vitals was really kind and cracked a joke about the Mumbai heat while she did it. The whole place just feels calm and clean, which matters a lot when you're not feeling great. It made the wait for my appointment much easier.
What I remember most is how he talked to my mother. She's elderly and was very scared about some new medication. Dr. Kodkani didn't just talk to me; he turned his chair, looked right at her, and explained everything in simple, clear terms without being patronizing. He asked her if she had questions, and actually waited for her answer. You don't see that much anymore. That patience meant the world to us.