Patient Experience
My dad was admitted with severe breathing trouble and honestly, we were all panicking. Dr. Prashant was the one who actually sat us down in the waiting area and drew a simple diagram on a notepad to show what was happening in his lungs. He called my sister directly with updates when she couldn't be there. He didn't just treat the patient; he looked after the whole family through a really scary time.
Our 8-year-old, Aarav, developed this scary, persistent cough that kept him up all night. We saw two other doctors who just prescribed stronger meds. Dr. Prashant at Nanavati was different. He got down on his knee to talk to Aarav first, asked him about his cricket matches. He figured out it was a tricky allergy trigger, not just an infection. The treatment plan was so much gentler and it actually worked. Seeing my kid sleep through the night again... that's everything.
Had a stubborn chest thing for weeks. Went to Dr. Prashant. He listened, asked straight questions, ordered the right scan. Explained it clearly, no fancy jargon. Got me on a treatment that fixed it. Parking at Nanavati was a hassle, but the doc was direct and got results. That's what I needed.
I've been an asthmatic my whole life, so I thought I'd heard it all. Last winter, I had a flare-up that my usual inhaler just wouldn't touch. I remember sitting in Dr. Prashant's clinic, wheezing, feeling pretty defeated. Instead of just increasing my dose, he spent a good 20 minutes walking me through my daily routine—my morning walk by the sea, the dust from a recent home renovation. He connected the dots I'd missed. We adjusted my meds slightly, but his main advice was about managing my environment. It was a slow process, not an instant fix, but for the first time in years, I got through spring without a major attack. He treats the person, not just the lung sounds.