Patient Experience
I'd been to three other doctors for this nagging abdominal pain. Scans were clear, but I was still in discomfort. Dr. Prashant Mullerpatan actually sat and traced my entire history over the last year. He asked about a trip I'd almost forgotten mentioning. That led him to suspect a parasitic infection the standard tests missed. He was right. It wasn't flashy, just really thorough thinking when others had given up.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Mullerpatan explained each step in the clinic room itselfwhat he'd do, how long it would take, what the scar might look like. The procedure itself was quick, and he checked in the next day. Sometimes simple things going right are a huge relief.
The waiting area at Lilavati was busy, I had to wait a bit past my slot. But the nurses at the reception were really on it, keeping people informed. Once I was in, the assistant with Dr. Mullerpatan was greatcalm, efficient, and got all the vitals done without any fuss. It made a long visit feel less chaotic.
What stuck with me was how Dr. Mullerpatan talks to you. He doesn't rush. After my surgery, he pulled up a stool, looked me in the eye, and drew the procedure on a notepad for my son to understand. He asked how I was sleeping. It felt like he was talking to a person, not just a patient.