Patient Experience
I'd been to three other doctors for this nagging abdominal pain, and everyone just said it was stress. Dr. Ramani was the first one who actually sat and listened, really listened, to the whole weird timeline. He ordered a specific scan the others hadn't, and it turned out to be a rare type of hernia. It wasn't a quick fix, but he explained it all in a way that finally made sense. He didn't make me feel foolish for pushing for answers.
Had to get a cyst removed from my back. Honestly, I was nervous at first, but Dr. Ramani made it feel like no big deal. The whole thing was over in what felt like twenty minutes. He talked me through each step, even cracked a small joke about the weather to distract me. The stitches were so neat my wife said she could barely see them. It was just a simple thing, but it was handled perfectly.
The parking at Lilavati is always a bit of a hunt, I won't lie. But once I got inside for my consultation, the whole place felt calm. The lady at Dr. Ramani's front desk remembered my name from my call, which was a nice touch. The nurse who took my vitals was really gentle and explained why she needed the readings. It felt like a team, not just one doctor. That kind of environment makes a difference when you're not feeling great.
What stuck with me about Dr. Ramani was how he talked to my elderly father. Dad gets confused easily and asks the same question twice. The doctor never sighed or looked at his watch. He just repeated the plan, slower, and drew a little diagram on his notepad for him to take home. He treated him with a quiet respect that meant more than any medical jargon. You can't teach that.