Patient Experience
I'd been to three other ENTs for this constant dizziness and ringing. They all said it was just stress. Dr. Radhika actually sat and listened to my whole history, then ordered a specific type of scan no one else had. Turns out it was a tiny, treatable issue with my inner ear. She explained it with a simple diagram. After months of feeling lost, having a real answer was a massive relief.
My kid needed grommets for recurrent ear infections. I was a nervous wreck, but Dr. Radhika made it so straightforward. She talked directly to my son, showed him the 'tiny magic buttons' on a model. The day of the procedure, she was calm, the team was quick, and we were out before lunch. It felt like just another errand, in the best possible way.
Honestly, the parking at Nanavati is always a bit of a hunt. But once I got inside for my sinus follow-up, the whole place felt calm. The front desk lady remembered my name from last time, which was nice. The nurse who took my vitals was chatting about the rain, and it just felt... human. It made the clinical part less intimidating.
What stuck with me was how Dr. Radhika handled my anxiety. I get really claustrophobic during nasal scopes. Instead of just pushing ahead, she noticed I was gripping the chair and said, 'Let's pause. Breathe with me for a second.' She counted breaths with me, then went slower. It wasn't just about the procedure; she saw *me* panicking and adjusted. That meant a lot.