Patient Experience
I'd been feeling run down for months, and my local GP just kept saying it was stress. Dr. Rajesh at Medicover was the first one who actually sat and listened to the whole weird history. He ordered a specific blood test my old doctor never mentioned. Turns out it was a thyroid issue that wasn't showing up on standard panels. He explained it in a way that finally made sense, without making me feel stupid for not knowing. Started treatment, and I feel like myself again.
Had to get a small cyst removed from my back. Honestly, I was more nervous about the hospital experience than the procedure itself. But Dr. Rajesh made it simple. The whole thing at Medicover was surprisingly straightforwardin and out in a few hours. The injection pinched for a second, but that was the worst of it. He checked in during the process, just casual chat, which really took the edge off. Follow-up was quick and easy.
Look, the parking at Medicover is always a bit of a hunt, I won't lie. But once you're inside, it's calm. What stood out for me was the nurse at the front desk. I was early and flustered, and she sorted my paperwork with a smile, didn't rush me. The whole place felt clean and quiet, not chaotic. When I saw Dr. Rajesh, he was just as calm. It felt like the staff's attitude trickled down from himeveryone was professional but not cold.
My kid had a bad fever and was terrified of doctors. Dr. Rajesh didn't just talk to me; he got down on my daughter's level. He showed her his stethoscope, let her listen to her own heartbeat first. Didn't force anything. He spoke softly and explained what he was doing in a silly voice. She stopped crying halfway through. That meant more to me than any medicine. You can't teach that kind of patience; he just has it.