Patient Experience
I was a total wreck before my appointment. First time seeing a specialist and my mind was racing with worst-case scenarios. Dr. Nathani just had this calm way about him. He explained everything in simple terms, didn't rush me, and by the end I felt silly for being so scared. The hospital is huge and intimidating, but he made it feel okay.
At my age, one does not wish to be rushed. Dr. Nathani was very considerate of this. He listened patiently to my old complaints, spoke clearly so I could understand, and arranged for a nurse to help me with the paperwork afterwards. A very comfortable experience at Lilavati.
Had a stomach issue that wouldn't quit. Saw Dr. Nathani. He figured it out, gave me a clear plan, and it worked. No fuss, got the job done. What more do you want?
My story's a bit long, but here goes. I'd been feeling off for months, seen a couple of doctors who just shrugged. My wife finally pushed me to book with Dr. Nathani at Lilavati. The wait was long, I won't liealmost an hour past my slot. But once I got in, he spent a solid 25 minutes with me. He asked questions the others hadn't, connected dots between things I thought were unrelated, and ordered one specific test. Turns out, it was a simple vitamin deficiency, but it explained everything. He called me himself with the results. Felt like someone actually solved the puzzle instead of just sending me away.