Patient Experience
Our 8-year-old was so scared of doctors, he'd cry just walking into a clinic. Dr. Kanakia was different. He didn't just talk to us parents; he got down on my son's level, asked him about his favorite cartoon, and explained everything in a way a kid could understand. The waiting room at Lilavati was packed that day, but he never rushed us. My boy actually asked when we could go back to see the 'funny doctor' again. That says it all.
At my age, hospital visits can be quite daunting. Dr. Kanakia, however, made the experience remarkably comfortable. He listened patiently to all my old-age complaints, which many younger doctors dismiss. His explanations were clear, and he took the time to ensure I understood my medication schedule. The staff at Lilavati were also very courteous, following his lead. A very reassuring presence.
Had a weird stomach thing for weeks. Saw Dr. Kanakia at Lilavati. He figured it out fast, gave me a straightforward plan. No fluff. Fixed me up. Good doctor.
I walked into Lilavati with a bundle of nerves and a pain in my side I couldn't pinpoint. The parking was a nightmare, which didn't help. Dr. Kanakia had this calm way about him that cut right through my anxiety. He asked questions I hadn't even thought to consider, like about my work stress and sleep patterns, not just the physical symptoms. In the end, it wasn't anything dramatic, but his thorough approach made me feel truly heard, not just processed. He sent me home with a clear plan and, honestly, a lot less worry.