Patient Experience
My 8-year-old son, Arjun, had been complaining about stomach pains for weeks. We'd seen a couple of doctors who just said it was 'growing pains.' I was so worried. At Medicover, we had to wait a bit, but when we finally saw Dr. Rashi Dubey, she was different. She got down on his level, asked him to point to exactly where it hurt, and listened to his silly jokes. She didn't just talk to me; she talked to him. She ordered a specific test the others hadn't, and it turned out to be a mild infection. Her follow-up call to check on him meant the world. She treated my child like a person, not just a case.
Had a persistent fever and fatigue. Went to Medicover Hospital. Saw Dr. Rashi Dubey. She asked clear questions, ordered necessary blood work, and diagnosed a viral infection. Explained the treatment plan simply: rest, fluids, medication. No unnecessary tests. Follow-up was efficient. Problem resolved in a week. Good, straightforward care.
I was quite nervous about seeing a new doctor, as I've had some bad experiences in the past. Dr. Dubey has a very calm way about her. She didn't rush me at all, even though the clinic was busy. She listened quietly to all my little worries about my constant headaches and the side effects of my old medication. She suggested a gentle alternative and took the time to explain how it worked. It wasn't a dramatic fix, just a careful, considered change. My headaches have eased considerably. I feel heard, which is rare.
Honestly, I was a mess! I had this weird rash all over my arms and chest, and Google had me convinced it was something terrible. The parking at Medicover was full, so I was already flustered when I got in. But Dr. Dubey just took one look, asked a few questions about soaps and detergents, and said, 'Ah, classic contact dermatitis.' She was so sure and cheerful about it. Gave me a cream and told me to switch my laundry brand. Cleared up in three days! I felt silly for panicking, but she just laughed and said it happens all the time. What a relief!