Patient Experience
For months, I just felt offtired, achy, nothing specific. My local doctor was stumped. I saw Dr. Parikh at Lilavati on a friend's push. She listened to this long, rambling list of complaints and actually looked thoughtful, not dismissive. She ordered a couple of tests I'd never even heard of. Turns out it was a rare thyroid issue. She explained it all with a diagram on her notepad. I'm on medication now and finally feel like myself. She just... she figured it out when no one else could.
I needed a minor cyst removal. Honestly, I was more nervous about the hospital experience than the surgery itself. Dr. Parikh's team had it down to a science. The nurse who prepped me cracked a joke about my tattoo, which helped. The procedure itself was quicker than I expected. Dr. Parikh checked in the next day, which I wasn't anticipating. It healed cleanly, no fuss. Sometimes simple things going right is all you need.
The parking at Lilavati was a nightmare that day, I won't lie. I was flustered by the time I got to Dr. Parikh's clinic. But the lady at the reception desk was so calm; she sorted my papers and got me a glass of water without me even asking. The whole place felt quiet and clean, not chaotic. It made a real difference. Even the attendant who showed me to the room had a kind smile. It felt like the staff actually wanted to help, which isn't always the case.
Look, I don't really like doctors. I get awkward. But Dr. Parikh has this way of talking *with* you, not at you. When I was worried about some stomach pain, he didn't just rush to a scan. He sat back, asked about my job, my diet, my stress levels. He remembered my kid's name from a previous visit. It sounds small, but it made me feel like a person, not a case file. I trusted his advice because I felt heard.