Patient Experience
My visit to Lilavati was for a persistent stomach issue. The waiting area was quite busy, but once I was with Dr. Rekha Agrawal, she put me at ease. She listened to my old complaints with such patience, never making me feel rushed. Her explanation was clear, and she took the time to ensure I understood the treatment plan. It was a very comfortable experience, which matters a great deal at my age.
Had a bad skin infection. Went to Lilavati, saw Dr. Rekha Agrawal. She diagnosed it quickly, prescribed medication. It cleared up in a week. No fuss, effective. Parking was a hassle, but the consultation was direct and helpful.
I was quite nervous about seeing a new doctor, but Dr. Agrawal was so kind. She spoke softly and asked questions in a way that made it easy to explain everything. She didn't just look at the charts; she looked at me. I left feeling heard and cared for, which is a lovely feeling after a hospital visit.
Finally got some answers! I'd been feeling run-down for months. Dr. Agrawal actually figured it out. She was so thorough, checking things my previous doctor missed. I walked out of there with a plan and, honestly, a huge weight off my shoulders. What a relief!