Patient Experience
Our 8-year-old son had been having these awful stomach pains for weeks. We were so scared, running from one clinic to another. When we met Dr. Rishma Dhillon Pai at Lilavati, she just had this calm way about her. She got down to his level, asked him about his favorite cartoons while she examined him. She explained everything to us in simple wordsit wasn't just a 'tummy ache,' she walked us through what could be happening. The waiting area was packed that day, but she never made us feel rushed. She found the issue, a simple dietary thing we'd missed, and our boy is back to his playful self. We just felt heard, finally.
Had a persistent fever and fatigue. Went to Lilavati. Saw Dr. Rishma Dhillon Pai. She was direct, asked clear questions, ordered the right tests. Explained the treatment plan without unnecessary detail. Follow-up was efficient. Problem resolved. Good experience.
I was quite nervous about seeing a new doctor, but Dr. Pai made it easy. Her manner is very gentle. She listens more than she talks, which I appreciate. She took time to understand not just my cough, but how the worry was affecting my sleep. The hospital is big and can feel overwhelming, but in her clinic, it felt quiet and focused. The treatment she suggested was straightforward and worked. I'm very grateful for her kind and careful approach.
Honestly, I was a mess before my appointment. I'd convinced myself it was something serious. Dr. Rishma Pai is fantastic! She looked at all my history, asked a ton of questions, and just had this 'aha!' moment. It was a vitamin deficiency, of all things! She laughed kindly and said, 'Let's get you fixed up, no drama needed.' The relief was huge. The whole process at Lilavati was smooth (though parking was a hunt), and Dr. Pai's energy is just so positive. She really knows her stuff. So glad I went!