Patient Experience
I'd been to three different doctors for this constant fatigue and stomach pain. Everyone said it was stress. Dr. Shah actually listened, asked a bunch of questions I hadn't been asked before, and ordered some specific tests. Turns out it was a tricky vitamin deficiency combined with a mild food intolerance. Not life-threatening, but it had made my life miserable for months. He figured out the puzzle when others didn't even try.
Had to get a small cyst removed. Honestly, I was more nervous about the hospital process than the surgery itself. But from check-in to discharge, it was just... straightforward. Dr. Shah explained the steps clearly, the procedure itself was quick, and the follow-up instructions were simple. It was a relief to have something medical go exactly as planned, no surprises.
The place was busy, I had to wait a bit past my appointment time, which I expected. But what stood out was how the nurses at the desk handled it. They apologized for the delay, kept me updated, and were genuinely kind. Even the person who cleaned the waiting area smiled and said hello. It made a long afternoon feel less impersonal. Dr. Shah was great, but the whole team there made a difference.
My husband was really scared before his colonoscopy. Dr. Shah has this calm way about him. He didn't just talk to me; he looked right at my husband, cracked a small joke about the prep, and explained everything in a way that didn't feel clinical or scary. He patted his shoulder before we left. It's a small thing, but that human touch meant the world when we were both feeling anxious.