Patient Experience
I'd been to a couple of doctors for this nagging fatigue and stomach issue, and everyone just said it was stress. Dr. Mehta was different. He actually listened to everything, even the weird little details I thought were silly. He ordered some specific tests others hadn't, and it turned out to be something quite rare. He sat with my wife and me, drew a diagram on his notepad to explain it all, and didn't rush us at all. Finding the real problem was a huge relief, even if the treatment is a long road.
Had to get a small cyst removed. Honestly, I was nervous at first, but the whole thing was so straightforward. Dr. Mehta explained the steps in simple terms, the day of the procedure he cracked a joke that actually made me smile, and it was over before I knew it. The follow-up was quick, and he made sure the scar would be minimal. Sometimes you just want something simple to stay simple, and it did.
The parking at Lilavati was a bit of a mess that day, I won't lie. But once I got inside, it made a difference. The front desk people found my file quickly when I'd forgotten my paperwork, and the nurse in Dr. Mehta's section was really kindshe could see I was anxious and offered me some water. The place just felt calm and clean, which helped a lot while I was waiting.
What I remember most is how he talked to my elderly mother. She gets confused easily and asks the same question twice. Dr. Mehta never showed a hint of impatience. He'd just answer again, slowly, and look right at her. He called her 'Ma'am' and helped her off the examination table. That kind of respect and patience meant more to our family than any medicine.