Patient Experience
I'd been to a couple of doctors about this constant fatigue and weird abdominal pain. They ran tests but kept saying it was stress. Dr. Sanghvi was different. He actually sat and listened to everything, even the stuff I thought was irrelevant. He ordered a specific scan the others hadn't, and it turned out to be a pretty rare intestinal issue. He explained it all with a diagram on his notepadno fancy jargon. I'm on treatment now and finally feel like we have a real answer.
Had to get a small cyst removed from my back. Honestly, I was nervous about the whole hospital thing, but the procedure itself was nothing. Dr. Sanghvi talked me through each step as he did it, which really kept my mind off things. It was over in maybe twenty minutes. The stitches were so neat my wife joked you can barely see the scar. Just a straightforward, easy visit.
Look, the parking at Lilavati is always a bit of a hunt, I won't lie. But once you're inside, it makes sense. The place is clean and calm. What stood out for me was the nurse at the reception. I was early and flustered, and she sorted my paperwork with a smile, then personally walked me to the right waiting area so I wouldn't get lost in the corridors. That kind of help takes the edge off.
My teenage son had a bad stomach bug and was really embarrassed about the whole thing. Dr. Sanghvi had this great way of talking directly to him, not just to me. He cracked a small joke that made my son relax, and he explained what was happening in his body in a way a 15-year-old could get. He treated him like a person, not just a patient. That meant a lot to both of us.